Because of the handmade nature and the products being bath and body-oriented, I cannot re-sell any item that is returned; therefore, no refund will be made. Items are non-returnable. However, I want you to be satisfied with your products. Please contact me with the concern, and we can discuss options to rectify the situation, so we are both pleased. As far as other crafts, we can discuss the issue and determine a satisfactory solution.
Additional Policies and FAQs
A few items are made to order, and in that case, you will need to email me and let me know which made to order item you want. I will then make it within 5 days and ship within the 4-6 weeks, depending on product cure time and item.
All soaps have cured no less than 4 weeks. The longer a bar of soap cures, the better the product. Please make sure to let soaps air dry after use for the best shelf life and use.
No medical claims are implied in my shop. The information provided is for educational purposes only and not intended to be used for self-diagnosis or self-treatment of any condition. Product statements are not intended to diagnose, treat, cure, or prevent any disease. The Food and Drug Administration has not evaluated these statements.
If irritation or redness occurs, wash the affected part and stop using the product immediately. Nadine's Naturals is NOT responsible for allergic reactions that may occur due to product ingredients. Please check the product ingredients carefully before purchase. Please free free to contact me if you have any questions or need guidance before purchasing an item. Some items may contain known allergens and are clearly labeled.
All products are for external use only. Not for consumption under any circumstances.
If you are pregnant, nursing a baby, have diabetes, heart disease, or epilepsy – consult with your doctor for approval to use my products with listed ingredients.